Marketing after the sale?
Published September 7, 2008 | 
The cost of acquisition of a new client can be very high, both in $$ and your resources and yet the typical practice/firm puts out 80% of it’s marketing effort towards acquiring new clients and only 20% on existing clients. Marketers in the know – know you should reverse these percentages. The fact of the matter is you’ve already made the investment to reach your existing clients, develop a trusted relationship with them, and proven your value to them. – But – do they know how else and in what other ways you can serve them going forward?
Posted in Advertising, Branding, Customer Service, Marketing, Sales | 
Branding, client aquisition, Marketing, referals, Sales | 
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